Counter Intuitive but TRUE
Cheap House Cleaning Services Chicago May Cost You More!
We all want the best bang for our buck right? When searching for what maid services cost Chicago, we love to hear that we can get what we want for a fraction of the price. We are all bargain hunters at heart however when you hear that cheaper price in the cleaning world it should ring alarm bells rather than make you jump for joy. It costs to clean- some companies will cut corners while running their business to reduce their cost. This may end up costing you time, energy and money in the long run. A cheaper price means something must be compromised on the company’s end. We are here to let you know what you need to consider when your house cleaning service Chicago gives you a cheaper price.
Why is it Cheaper?! Low Quality Employees!
Talk About Stress…
Think about why you ordered a maid service to begin with, was it to get more time on your hands? To reduce stress? Well hiring a bad company may even increase your stress! Why waste that money? The aim of a maid service is to reduce stress for clients. However, really cheap house cleaning service may even increase your stress levels due to so many factors. They tend to have high rates of theft and excessive breakage as they don’t conduct background checks on the employees. They tend to have a long wait time, sometimes half a day! Why should you have to wait around that long? The cleaning quality tends to be really bad due to a lack of investment in training practices. This leads to wasting your time with following up, re-cleanings and poor customer service. Lack of customer service representatives and care leads to you following up over and over again, making the effort which you don’t deserve after purchasing a cleaning company.
Independent Contractors V. Employees
One way that a company may cut costs is to hire independent contractors. According to US Labor Laws, companies cannot train independent contractors themselves. As a result- they tend to have a low quality of cleaning and their cleaning level varies from person to person. Companies that hire their own employees use rigorous hiring and training processes. They invest time and money into carefully choosing who they want to send to your home- the customer is their top priority. When you pay to get your home cleaned, wouldn’t you like the job done right? Wouldn’t you rather pay for a cleaning lady who will do the job to the highest standard? By hiring a low quality cleaner, you may as well have saved your money and done the job yourself.
Poor Management
This industry is notorious for poor management practices. The industry fails to attract capable and professional managers to run the customer service effectively which makes your life so much harder. As a result, many cleaning companies are very unprofessional with low and non- existent client services processes. Some expressing their anger from the client’s feedback and sometimes ignoring the client’s emails and calls. Some companies don’t even invest in cleaning management and therefore do not have time to manage customer complaints and issues. When a cleaning company seem cheap, they are cheap for a reason. They don’t invest in cleaning management, something that will cost your time dearly in the long run.
Low Level Employee Engagement
Some companies run their staff with little or no support, something that is extremely unfair to the technicians and to you. Their training is not up to standard, they are not recognized for their good work and they are not held accountable if they do something wrong. Cleaning is difficult and physical work. The cleaning technicians who do this job on a full-time basis deserve to be taught the correct practices, so they don’t injure themselves. Some companies do not care about their staff and their customers, they only want profit. To get staff motivated to perform, it requires a healthy company culture based on values, monitoring, coaching and accountability. Few companies on the market have such a high management caliber.
It’ll Cost You More in The Long Run
Instead of jumping for joy when you hear a low quote and signing on the dotted line, why not consider why the quote is so low. Cleaning is an expensive task and having a company that cuts corners in order to get the sale will only cost you more in the long run. In some cases, companies may give you a cheap quote which underestimates how much time the technician will take to clean your home. In that situation you will be given a choice to pay more and get the cleaning finished, leave the job half-finished if you would not like to pay or not even give you the option and bill you a large amount. The initial cost price ended up costing you so much more as they try to pull the wool over your eyes. Not only may it cost you more money, it may cost you in your time. If the cleaning isn’t up to a high standard, it will cost you your time afterwards re cleaning yourself and dealing with the customer service representatives- why would you want that? From writing your opinions on review sites such as Yelp, to complaining to the customer service team and trying to fix the situation, you will end up spending more time. Not to mention, it will cost you your health. A service that was once meant to relieve stress, now turns into one which causes you so much more. Your health is your wealth at the end of the day and an honest house cleaning services Chicago should enhance that. It also depends on the size and the frequency of the cleanings. Whether it is on a regular basis like a weekly cleaning or a one time cleaning.
Be a smart consumer! Understand that the price is only a part of the cost. A ‘cheap’ house cleaning services in Chicago often means ‘super expensive’ in terms of your precious time and stress.